Senior Account Executive - Retail & Manufacturing

Senior Account Executive - Retail & Manufacturing

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Job Title: Senior Account Executive

Company Overview: Blue Yonder is a global leader in digital supply chain transformation, offering comprehensive, AI-driven solutions. We empower organizations to optimize their supply chains from planning through execution. Our innovative solutions provide real-time insights, fostering smarter decisions, improved customer satisfaction, and sustainable growth.

Position Overview: The Senior Account Executive at Blue Yonder is responsible for developing, managing and growing relationships with key clients. This role requires a strategic and solution-oriented approach to addressing client needs, driving sales, and fostering long-term partnerships. The Senior Account Executive will work closely with cross-functional teams to ensure client satisfaction and the delivery of tailored supply chain solutions.

Key Responsibilities

• Develop and maintain strong relationships with new accounts, acting as the primary point of contact.
• Collaborate with internal teams, including Product Development, Marketing, and Customer Success, to ensure the delivery of customized solutions that meet client needs.
• Conduct regular business reviews and present insights and recommendations to clients.
• Manage the entire sales cycle from lead generation to closing deals, ensuring targets and objectives are met or exceeded.
• Provide exceptional customer service and support, addressing any issues or concerns promptly and effectively.
• Stay informed about industry trends, competitive landscape, and Blue Yonder's product offerings to provide expert consultation to clients.

Technical Environment

• Proficiency in CRM systems such as Salesforce for managing client information and sales activities.
• Familiarity with supply chain management software and solutions.
• Understanding of AI and machine learning technologies used in Blue Yonder's product suite.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or a related field. A Master's degree is preferred.
• Minimum of 7 years of experience in Enterprise Software Sales, or a related role, preferably within the software or supply chain industry.
• Proven track record of developing, managing and growing major accounts and achieving sales targets.
• Strong analytical and problem solving skills with the ability to provide strategic insights.
• Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
• Self motivated, results driven, and capable of working independently as well as part of a team.

Core Values

• Innovation: Champion innovative solutions that address client challenges and drive supply chain transformation.
• Customer Success: Commit to delivering exceptional customer service and ensuring client satisfaction and success.
• Employee Growth: Foster a collaborative and supportive environment that encourages professional development and growth.

Employment Type

• Full-Time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.