Senior Billing Supervisor

We are seeking a detail-oriented and proactive Senior Billing Supervisor to join our Finance team. This critical role manages billing processes, directly impacting the company's financial health and operational efficiency.

If you have a strong background in billing, collections, or accounts receivable, thrive on managing deadlines, and excel at professional client communication, this opportunity offers significant growth within a dynamic and collaborative environment.

Job Scope

· Prepare, review, and process customer invoices with high accuracy.

· Investigate discrepancies and coordinate with Operations as needed.

· Support and guide Billing Analysts when required.

· Assist with process improvements and reporting enhancements.

· Participate in testing and rollout of billing automation tools.

· Issue and meticulously review invoices, ensuring alignment with client contracts and internal policies.

· Investigate, document, and efficiently resolve complex billing discrepancies and payment disputes.

· Identify opportunities to enhance and streamline existing billing processes for greater organizational efficiency.

· Partner effectively with internal departments (Operations, Sales, Accounting) to ensure documentation and billing accuracy.

What We're Looking For

· Experience: 3-5+ years of billing, collections, or accounts receivable experience (freight forwarding/logistics background is a plus but not required).

· Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

· Technical Proficiency: Strong Excel skills; familiarity with ERP systems and new software tools is a bonus.

· Core Skills: Strong analytical skills, critical thinking, and ability to adapt to change with a sense of urgency.

· Communication: Excellent professional communication and organizational skills.

Compensation & Benefits

We offer a competitive package designed to support your professional and personal life:

· Retirement: 401(k) retirement plan with a generous company match of 50% up to 10% of your contributions.

· Health Coverage: Eligibility for Medical, Dental, and Vision plans 30 days after the date of hire.

· Paid Time Off (PTO):

o 2 Weeks of Paid Vacation (available for 2026, subject to manager pre-approval).

o 40 Hours of Annual Sick Time.

o 16 Hours of Annual Company Paid Personal Time.

Additional Protections: Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, and Identity Theft Protection plans available for enrollment.

E-Verify Notice: We participate in the U.S. Department of Homeland Security's E-Verify program to confirm employment eligibility. All new hires will be required to complete the E-Verify process as part of onboarding.