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Senior Business Analyst - I (Enterprise Quality)
- Gather and analyze integration requirements from business stakeholders
- Collaborate with business analysts, clients, and IT professionals to understand and document integration needs
- Coordinate with external vendors, partners and countries to analyze the integration needs and data exchange requirements, create data mapping, define API specifications including request/response details, data validations and message formats; identify business use cases for integration, document the integration document including API request/response samples and get it review and approved with external stakeholder
- Provide training and support to end-users and other IT team members on integration-related topics
- Perform API testing using tools like Postman and SoapUI to validate the API request/response and troubleshoot response codes & errors
- Conduct System Integration Testing (SIT) to ensure data integrity and functionality
- Work with the integration developers and operations support team to troubleshoot and resolve integration issues in a timely manner
- Perform gap analysis and identify impacts as a result of any changes or enhancements to existing APIs
- Ensure all integration processes are thoroughly documented, including data mappings, workflows, message formats, validations and transformation rules
- Maintain version control for all integration documentation, ensuring it is up-to-date and accessible to relevant stakeholders
- Plan the rollout/migration of services to the new API and validate the integration postimplementation
- Provide regular status updates and present progress reports for assigned tasks to supervisors and management
- Create integration specifications document covering integration flows, data mapping, message formats, sample API payloads, response codes and logging criteria
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Any other task assigned by the line manager/HOD
- Bachelor's degree in Computer Science, Information Technology, or any relevant discipline
- Minimum 3 to 4 years of experience in IT business/integration analysis, integration development or a related field
- Experience in software development lifecycle (SDLC) methodologies and techniques
- Experience of working on integration projects, documenting integration specifications and API testing
- Strong communication, presentation, and interpersonal skills to work with internal & external stakeholders
- Have sound knowledge of API concepts and protocols and authentication mechanism
- Ability to create detailed integration documents, API specifications and use cases
- Familiarity with agile methodologies and sprint & release concepts
- Knowledge of database design and SQL
- Ability to perform API testing using tools like Postman or SoapUI
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Experience with API documentation tools (Swagger, Postman, etc.)
- Competitive salary
- Fuel Card
- Health benefits
- Professional development opportunities
- Inclusive work culture & much more
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