Senior Customer Support Engineer

Job Description:

-> Oracle storage and systems support

-> Oracle Linux / Solaris / Unix Support to customers

-> Virtualization (KVM)

-> Able to demonstrate high initiative and ownership of issues

-> Able to work at a fast pace and achieve pre-determined billable utilization goals

-> Able to work at a high level independently, utilizing other resources with good judgment

-> Responsible supporting infrastructure technology implementations in Technology Support Services

-> Good written, verbal and interpersonal skills

-> Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems

-> Installing and configuring hardware and different software products as per project requirement

-> Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support

-> Managing assigned projects and program components to deliver services in accordance with established objectives.

-> Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record

-> Virtualization (KVM/ VMware)

-> Hands on experience for Oracle systems and storages

Required Experience: 2 years to 4 years

How to Apply: Please share your CV at careers@daztech-intl.com

Job Type: Full-time

Application Question(s):

• How much experience do you have of Customer Support?
• What is your current salary?
• What is your expected salary?
• Do you have to serve notice period? If yes, then how much it is?
• Our office is located at E11, do you have any commute issue?

Work Location: In person