Senior Freight Operations Officer

We are seeking a highly skilled and detail-oriented Senior Freight Operations Officer to lead and manage daily logistics operations across air, sea, and land freight. This role is crucial in ensuring smooth shipment handling, accurate documentation, and efficient coordination with customs, clients, and overseas agents.

The ideal candidate will have a strong background in freight forwarding, exceptional organizational skills, and a proactive approach to problem-solving.

Key Responsibilities:

• Shipment Coordination:

Handle end-to-end logistics operations including booking, shipment tracking, documentation, clearance, and delivery across all freight modes (air, sea, land).

• Quotations & Rate Negotiation:

Prepare and send freight quotations to clients and negotiate rates with carriers, shipping lines, and vendors.

• Customs Clearance & Compliance:

Ensure all customs procedures comply with Qatar’s import/export regulations, and oversee timely clearance of shipments.

• Client & Agent Communication:

Maintain professional communication with local and international clients, partners, and freight agents to ensure seamless operations and resolve issues as they arise.

• Documentation:

Prepare and manage logistics documents such as AWB, B/L, invoices, packing lists, and customs clearance paperwork.

• Issue Resolution:

Address shipment delays, exceptions, or operational issues promptly to uphold service quality.

• Business Development Support:

Support sales and business development teams by sourcing reliable carriers, identifying cost-saving opportunities, and building relationships with new vendors and clients.

Requirements & Qualifications:

• 4–5 years of experience in freight forwarding/logistics operations
• Hands-on experience with airfreight, seafreight, and land freight operations
• Proven ability to prepare freight quotations and negotiate rates
• Excellent knowledge of Qatar customs procedures and compliance regulations
• Strong command of logistics documentation and processes
• Fluent in English; Arabic language skills are a plus
• Proficient in time management and multitasking
• Strong communication, negotiation, and client relationship skills
• Ability to perform under pressure and meet tight deadlines

Preferred Attributes:

• Proactive, detail-oriented, and solution-focused
• Ability to work independently and as part of a team
• Experience using freight forwarding software and CRM systems
• High level of accuracy and commitment to operational excellence

Job Type: Full-time

Pay: QAR7,000.00 - QAR8,000.00 per month