Senior HR Manager

Globe Call Center is seeking an experienced and dynamic Senior Human Resource Professional with a proven background in the BPO industry or an international digital marketing agency. The ideal candidate will play a key role in managing HR operations, driving recruitment strategies, improving employee engagement, and aligning HR practices with the company’s growth objectives.

Key Responsibilities

• Develop and execute HR strategies aligned with organizational goals and business growth.
• Manage the full recruitment cycle, including talent sourcing, interviewing, onboarding, and workforce planning.
• Oversee daily HR operations, including payroll coordination, attendance management, and policy compliance.
• Design and implement performance management systems to enhance employee productivity.
• Lead initiatives to improve employee engagement, retention, and workplace culture.
• Develop, update, and enforce HR policies and procedures in compliance with labor regulations.
• Plan and conduct training, mentoring, and professional development programs.
• Identify opportunities for process improvement and HR digitalization to enhance efficiency.

Requirements

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum 3+ years of proven HR leadership or managerial experience in a BPO or digital marketing environment.
• Strong knowledge of HR operations, recruitment strategies, and compliance practices.
• Experience with HRIS or other HR management tools is preferred.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple HR functions in a fast-paced environment.

Job timings: 12:00 pm to 8:00 pm

Office Address: Plot no.206, East Service Road, I 10/3, Islamabad

How to Apply
Interested candidates are encouraged to send their resumes to hr@globe-call.com with the subject line: “Application for Senior HR Manager Position.”

Work Location: In person