Senior Human Resources Information Systems Analyst

Position Summary

Step into a high-impact HRIS Analyst role where your technical expertise and problem-solving skills truly shape how people experience work. In this position, you’ll be the go-to expert supporting key platforms like JD Edwards, NeoGov, and UKG to enhance workflows, improve data accuracy, and drive system innovations that make a real difference across the organization. You’ll collaborate with HR, Payroll, Benefits, and IT, contributing to meaningful projects such as open enrollment, process improvements, and system upgrades. If you're energized by elevating the use of technology, translating complex data into insights, and partnering with teams to create smarter, more efficient processes, this is a chance to grow your career while making a lasting organizational impact.

Position Description

Relationships

Reporting Relationship – Reports to the Manager of Payroll. No direct reports.

Department Direction – Frequent contact with all MAC departments

External Business – Frequent contact with auditors and consultants

Job Duties

Internal and External Communications

• Cultivates collaborative and effective working relationships with MAC staff and acts as a resource and guide with the HRIS systems.
• Produces written and visual materials that are easily understood and develops custom reports as requested and required.
• Communicates and problem solves with internal teams to include Human Resources, Benefits, Labor Relations, and Information Technology to coordinate efforts to improve data processing and performance.
• Meet with employee groups, develop relationships with departments to understand their HRIS needs within the organization.
• Maintains confidentiality and protection of personal data.

HRIS Administration and System Maintenance

• Operate and functionally ownHRIS platforms, ensuring data integrity, system security, and accurate configuration of system features.
• Maintain pay grade tables, union rate tables, and benefit plan configurations within the HRIS.
• Assist with the implementation of mass data changes and validate results for accuracy.
• Troubleshoot systemic and integration issues that cause enrollment errors or incorrect deductions.
• Review and process W2 file specifications to ensure accurate year end reporting and compliance.
• Provide UKG timekeeping troubleshooting and production support, including issue resolution, configuration updates, and coordination with Payroll.
• Ensure HRIS compliance with federal and state regulations.
• Support new software implementation projects and collaborate on system upgrades.
• Support cross functional projects requiring system configuration, testing, or data validation.
• Optimize and enhance system processes, practices, and configuration to improve efficiency, user experience, data integrity, and compliance.
• Create and maintain process documentation.
• Audit HRIS data to ensure integrity and accuracy.
• Serve as the technical liaison between HR, IT, and external vendors, communicating system status, risks, and dependencies
• Educates users on the use of systems and features.

Benefits System Support

• Configure enrollment parameters, processing options, and data selections for batch enrollments
• Create test scenarios, test plans, and batch setups for unenrollment and reenrollment projects.
• Lead open enrollment setup, including event creation, plan sequencing, and end-to-end testing.
• Run open enrollment file feeds and perform year-over-year comparisons using comparison tools.
• Create and update benefit groups, categories, and plan assignments based on contract changes.
• Create new benefit plans and coordinate setup with payroll.
• Generate and file 1095 tax forms with the IRS.

Reporting and Data Analysis

• Create reports using Reports Now, E1 filters, and UKG.
• Produce time-sensitive labor negotiation reports, including employee lists, step progression, differentials, and financial summaries.
• Conduct data analysis to support leadership decision-making.
• Provide insights and recommendations based on system data and trends.

Position Requirements

Senior Level Individual Contributor (SRIC) Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Resourcefulness - Securing and deploying resources effectively and efficiently
• Ensures Accountability - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences
• Persuades - Using compelling arguments to gain the support and commitment of others
• Courage -Stepping up to address difficult issues, saying what needs to be said
• Instills Trust -Gaining the confidence and trust of others through honesty, integrity and authenticity
• Being Resilient -Rebounding from setbacks and adversity when facing difficult situations

Minimum Requirements

• Bachelor’s degree in human resources, industrial relations, information technology, business administration or a related field
• Four years of experience with HRIS data management and reporting
• In lieu of a degree, eight years of experience with HRIS data management and reporting
• Experience with HRIS platforms such as E1 (JD Edwards), UKG or similar systems
• Strong understanding of HR, benefits administration, and payroll processes
• Experience translating business requirements into technical specifications
• Experience troubleshooting and resolving system and integration issues
• Experience managing and building integrations with third-party vendors
• Advanced level Excel skills with strong proficiency in Outlook and Word
• Strong attention to detail and commitment to data accuracy
• High level of discretion and experience handling sensitive and confidential data
• Ability to convey complex technical information in a clear and simplified manner to non-technical users

Desirable Requirements

• Experience open enrollment technology set-up and support
• Familiarity with W2 and 1095 reporting and IRS filing
• Experience in project management related to HRIS implementations or upgrades
• Experience with Applicant Tracking Systems or NeoGov
• Experience in public sector HR
• Experience with labor contracts
• Knowledge of payroll regulations including wage and hour laws.

Other Information

This position provides an opportunity for on-site and remote work. MAC's remote work policy requires employees to be on-site three days of the week. Among the three on-site days, one of them must be either a Monday or a Friday and on Tuesdays, all employees are required to be onsite.