Senior Human Resources Manager - Hotel

We are seeking a Senior HR Manager for a leading real estate and hospitality development company. Reporting directly to the CHRO, this role will oversee all core human resources functions for a landmark luxury hotel within the company’s portfolio — from strategic workforce planning to end-to-end talent management, employee engagement, and operational HR delivery.

Role Purpose:

This position will act as the primary HR contact for a flagship hotel operated by a globally recognised hospitality brand. The Senior HR Manager will play a critical role in ensuring that the human capital strategy supports both the service excellence expected from the brand and the commercial goals of the ownership. The role demands a confident and business-minded HR leader who can operate effectively within an owner–operator structure and elevate people performance in a luxury service environment.

Key Responsibilities:

• Partner with hotel management and corporate stakeholders to align HR practices with operational and strategic objectives.
• Lead all aspects of workforce planning, talent acquisition, onboarding, and retention for the hotel property.
• Oversee compensation and benefits processes in coordination with corporate HR and operator standards.
• Drive employee engagement initiatives tailored to a high-touch hospitality environment.
• Ensure compliance with Turkish labour law, internal HR policies, and service-level expectations.
• Lead the performance management cycle, learning & development agenda, and succession planning activities.
• Maintain strong alignment between the operator’s HR approach and ownership's strategic priorities.

Must-Have Qualifications:

• Minimum 10 years of progressive HR experience, including at least 5 years in a senior HR role within a 5-star hotel or luxury hospitality setting.
• Expertise in end-to-end HR management within owner–operator models.
• In-depth knowledge of Turkish labour law and HR operational best practices.
• Excellent communication, negotiation, and relationship management skills.
• Fluent in Turkish and English.

Nice-to-Have Qualifications:

• Experience in mixed-use developments or large-scale hospitality projects.
• Background in hotel pre-opening or transformation projects.
• International brand exposure or cross-cultural HR experience.
• Professional HR certifications (e.g., SHRM, CIPD).

Key KPIs:

• Retention and engagement metrics across hotel functions
• Hiring quality and time-to-fill performance
• Compliance audit scores and HR policy alignment
• Training participation and talent pipeline development
• HR contribution to guest satisfaction and service consistency

Rainmaker Note: A pivotal HR leadership role at the intersection of hospitality excellence and strategic asset ownership.