Senior Logistics Executive

• Monitor courier shipments to ensure timely delivery.
• Regularly track and monitor dispatch reports to check if the parcel has been dispatched.
• Regularly track and monitor to check why the orders have not been dispatched by the warehouse.
• Create tickets on CTS platform for orders with address queries, parcels delivered to parcel shops.
• If any collection ticket is created on CTS, then action to be taken.
• Resolve the queries raised by customer support
• Follow up with couriers for stuck parcels via email and their self-service portal.
• Effective communication with the Compliance team to maintain account performance, and with the Customer Support team to address customer concerns.

Requirements

• Bachelors Degree
• 1 year of experience
• MS OFFICE, Written & Verbal Communication Skills,

Benefits

• Fuel Allowance

Medical Insurance

Free Lunch Facility (In-house)

• ️ GYM Passport (Panel Gym's Free of Cost)

Participatory Fund

Market Competitive Salary

Learning & Challenging Work Environment

‍ Amazing Work Culture

Paid Time off

‍‍‍ Group Life Insurance

• Maternity Leaves and many more