Senior Manager - Retail Technology Support.Operations & Technology - Head - MBP.Technology Group

The Senior Manager Retail Tech Support (M) is responsible for managing the smooth operation, supervision, and continuous improvement of multiple critical applications within Pakistan Digital Retail Banking (PK DRB). This role involves overseeing the management of both Run and Change activities, ensuring these applications are highly available, stable, and optimized for performance. The manager will coordinate closely with business and technical teams to address issues, implement changes, and provide essential technology support. Ensuring compliance with organizational policies and reporting to stakeholders on system performance and changes is key. Additionally, this role requires leadership in providing training and transferring knowledge to team members and stakeholders, fostering growth and operational excellence.