Senior Mechanical Technician (Generator)

• Provide service and customer support during field visits.
• Manage all on-site mechanical repair, maintenance works within the assigned territory and conduct client demonstration when required.
• Diagnose mechanical errors or technical problems and determine proper solutions.
• Produce timely and detailed service report.
• Prepare and submit work orders, expense reports and timesheets to the respective departments
• Cooperate with technical team Members and share information with Management
• Evaluate products accurately for maintenance, warranty, upgrades and other purposes.
• Collaborate closely with technical team to resolve technical issues.
• Identify root cause analysis before proceed.
• Understand customer requirements and accordingly recommend the right services.
• Understand technical problems effectively through proper analysis, evaluation and diagnoses.
• Provide technical support to junior staff in case of complex issues.
• Build positive relationships with customers by providing outstanding and excellent services.
• Respond to customer complaints timely and effectively.
• Prepare and distribute maintenance records, warranty contracts, installation report and other service reports to the senior managers.
• Maintain proper Housekeeping of equipments.
• Advising management on continued use of unsuitable equipment, appliances and apparatus.
• Liaison with coordinators for equipments.

Education:

Bachelors of Mechanical Engineering / DAE-Mechanical

Experience:

3+ years of experience required.

Job Type: Full-time

Pay: Rs70,000.00 - Rs100,000.00 per month

Work Location: In person