Senior Medical Consultant (MBBS - Therapeutics)

Job Overview

ibex. Pakistan is seeking a Therapeutics Team Lead to support our U.S. based client by assisting their customers with inquiries and providing accurate resolutions in accordance with defined processes via phone. As a Therapeutics Team Lead, you will oversee the end-to-end patient enrollment process, ensure adherence to clinical guidelines, and lead a high-performing team to achieve daily and weekly targets. If you are passionate about healthcare, patient engagement, and team leadership, we would love to hear from you.

Job Description

• Lead, guide, and motivate the Patient Enrollment & Engagement team
• Conduct daily huddles, assign leads, and manage staff allocation
• Monitor team performance and productivity; present daily/weekly metrics
• Identify gaps and implement performance improvement measures
• Ensure accurate patient prescreening based on study eligibility
• Uphold ethical standards, compliance, and patient confidentiality
• Collaborate closely with site teams for patient outcomes
• Support training and skill development of team members

Job Specification

• Bachelor’s degree in a Healthcare or Medical field (MBBS / Pharm-D)
• Experience in patient recruitment & enrollment is essential
• Critical Thinking
• Team Management
• Excellent Communication
• Problem Solving
• Proficiency in MS Office