Senior Operations Manager

Job Summary:

We are seeking a highly experienced Senior Operations Manager to lead and oversee administrative and operational functions within the organization. The ideal candidate will have strong leadership capabilities, experience managing large teams, and a proven ability to establish and implement structured processes to improve overall business efficiency. Experience in the service industry is preferred.

Key Requirements:

• Minimum 7+ years of experience in the administration field
• Proven experience managing and supervising large teams
• Strong operational management experience
• Demonstrated ability to develop and implement company structure, policies, and procedures
• Experience in the service industry preferred
• Valid driving license preferred
• Strong leadership and decision-making skills

Key Responsibilities:

• Oversee daily administrative and operational activities
• Lead, manage, and motivate large teams to achieve company objectives
• Develop and implement organizational structures, systems, and workflows
• Improve operational efficiency and service delivery standards
• Establish policies, procedures, and performance benchmarks
• Monitor operational performance and implement corrective actions when required
• Coordinate across departments to ensure smooth business operations

Skills & Competencies:

• Strong organizational and strategic planning abilities
• Excellent leadership and people management skills
• Effective communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Problem-solving and process improvement mindset

Job Types: Full-time, Permanent