Senior Product Owner UOB and ODD

Join to apply for the Senior Product Owner UOB and ODD role at Commercial Bank of Dubai.

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022. We are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates, with a talent for dealing with people and delivering service that goes the extra mile.

Responsibilities

• Product Strategy and Roadmap: Define product vision, roadmap and growth opportunities. Own the product requirements and roadmap, prioritize and manage the product backlog, ensuring alignment with user needs, business priorities, and the bank strategy.
• Value creation: Assess value, develop cases, and prioritize stories, epics and themes to maximize value, ROI, and customer experience.
• Requirement Gathering: Collaborate with stakeholders including customers, internal teams (products, contact center, IT engineering and technology, compliance, operations and governance), and external partners to gather and prioritize requirements.
• Backlog Management: Prioritize and maintain the product backlog, ensuring alignment with stakeholder needs and regular grooming.
• Feature Definition: Define clear user stories and acceptance criteria based on business requirements and user feedback.
• Release Planning and Coordination: Plan and coordinate product releases, define goals, and ensure timely delivery of features and enhancements.
• Product Development Oversight: Serve as the primary point of contact for the development team, providing guidance throughout the lifecycle to ensure successful delivery.
• Market and Competitive Analysis: Conduct market research to identify opportunities for product innovation and differentiation.
• User Experience and Quality Assurance: Collaborate with UX/UI designers and QA analysts to ensure usability, accessibility, and quality standards.
• Performance Monitoring and Optimization: Monitor product performance and KPIs, analyze data, and drive continuous improvement based on feedback and data insights.
• Stakeholder Management and Communication: Define and communicate detailed product requirements and progress to stakeholders at all levels, including senior leadership.

Qualifications And Experience

• Proven experience (8 - 10 years) in Digital Banking, Digital Transformation, FinTech, Mobile and Online Banking, or related roles in a Financial Services environment, with a track record of delivering digital products.
• Bachelor's degree in Business, Information Technology, Computer Science, or related field; MBA or relevant certifications preferred.
• Experience delivering onboarding capability and digital/assisted journeys.
• Proficiency with mobile banking apps, online banking platforms, payments systems, or other fintech solutions.
• Solid understanding of banking concepts, products, procedures, and operations.
• Solid understanding of agile methodologies (Scrum or Kanban) and experience with tools such as JIRA or Azure DevOps.
• Strong knowledge of regulatory landscape, requirements and compliance standards in UAE financial services.
• Effective change agent capable of engaging senior stakeholders to deliver programs across organizations.
• Strong relationships with vendors and external stakeholders to ensure delivery of digital technologies/systems.
• Excellent analytical and problem-solving skills with data-driven decision making.
• Strong communication and collaboration skills with cross-functional teams.