Senior Sales Operation Analyst

The Senior Sales Operations Analyst is responsible for supporting the sales organization through data analysis, performance tracking, forecasting, and process optimization.

• This role ensures that sales strategies are executed efficiently and that management has accurate insights to make data-driven decisions.

• Collect, analyze, and interpret sales data to identify trends, patterns, and improvement opportunities.
• Prepare daily, weekly, and monthly sales reports and dashboards.
• Support sales forecasting and target-setting in collaboration with the Sales Manager.
• Track performance metrics (revenue, pipeline, win/loss rates, etc.) and provide actionable insights.
• Manage and maintain CRM systems to ensure accurate and up-to-date data.
• Identify process bottlenecks and recommend improvements to increase sales efficiency.
• Monitor sales incentives, commission plans, and performance KPIs.
• Coordinate between sales, marketing, and operations teams to ensure alignment.
• Assist in developing tools, templates, and workflows that support sales strategy execution.
• Provide data-driven recommendations to enhance market coverage and profitability.

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum 4–6 years of experience in Sales Operations, Data Analysis, or Business Analytics.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Excel, Power BI, or other data visualization tools.
• Experience working with CRM systems (e.g., Salesforce, HubSpot, Zoho).
• Excellent attention to detail and ability to work under tight deadlines.
• Strong communication skills and business acumen.
• Fluent in English (spoken and written).

• Analytical thinking and data interpretation.
• Process-oriented with a focus on efficiency.
• Collaboration and stakeholder management.
• Strategic mindset with attention to detail.
• Proactive and results-driven approach.