Server

Job summary:

Bobby V's Stamford is looking for an enthusiastic server to join our waitstaff crew to provide an excellent guest dining experience in our state of the art sports bar.

Responsibilities:

• Welcome guests with a friendly demeanor.
• Assist in seating guests and provide them with menus when a host/ess isn’t available.
• Provide water, drinks, food, etc.
• Communicate any specials or promotions.
• Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
• Take accurate food and beverage orders from guests and enter them into the POS system.
• Make recommendations based on guests' preferences and dietary restrictions.
• Answer any questions regarding the menu, including allergies or special requests.
• Coordinate with the kitchen/bar staff to ensure orders are prepared and delivered on time and together.
• Serve food and beverages promptly and efficiently, ensuring accuracy, consistency and proper presentation with proper timing/coursing so the entire table is served within a reasonable time frame.
• Check on guests during their visit to ensure satisfaction and address requests/concerns.
• Refill drinks, pre-buss, and reset tables to maintain a clean and organized dining area.
• Work in conjunction with support staff (bussers/runners), when scheduled, to provide a seamless dining experience for the patron.
• Provide attentive and personalized service, anticipating guests' needs.
• Handle guest complaints or concerns professionally and bring issues to management when necessary.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
• Present bills to guests and handle payment transactions accurately and quickly.
• Communicate effectively with team members to facilitate a positive working environment.
• Assist colleagues during busy periods or when needed.
• Participate in pre-shift meetings and training sessions as required.

• Previous experience (2+ years) in a restaurant or customer service role is preferred.
• Applicants must be 18+ due to gaming/gambling industry involved.
• Excellent communication and interpersonal skills.
• Positive attitude, enjoyment of hospitality industry.
• Ability to work in a fast-paced environment while maintaining composure.
• Strong multitasking and time management abilities.
• Attention to detail, ensuring accurate order-taking and payment processing.
• Previous POS experience preferred (Toast)
• Knowledge of food and beverage menus, including dietary restrictions and allergies.
• Basic math skills for handling payments and calculating tips.
• Flexibility to work in shifts, including days, evenings, weekends, and holidays.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Ability to lift 25-50 lbs. at times.
• Ability to pass a corporate background check.
• Ability to obtain required licensing.