Server Assistant - Sortino's Italian Kitchen

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Server Assistant – Sortino's Italian Kitchen

Kalahari Resorts & Conventions is seeking a Server Assistant for our Sortino's Italian Kitchen. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll keep tables clean and dining areas tidy, ensuring a comfortable and welcoming environment for our guests.

Key Responsibilities

• Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing.
• Between seating, promptly clean tabletops, chairs and booths. Check floors and clean them as required. Reset and arrange tabletop.
• Inspect assigned restroom every 30 minutes and clean and replenish supplies as needed and/or alert the common area cleaners of problem areas.
• Communicate with server and hostess/host to assure efficient seating, table utilization and customer service.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

What We're Looking For

• Good verbal communication and interpersonal skills are a must with the ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the Resort.
• Must be able to read and comprehend simple instructions,
• Must be self-directed to work on your own during busy times.
• Restaurant, hotel, resort, or customer service experience helpful.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.