Service Center Host

• Receive and process exhibitor service orders, changes, and complaints
• Provide consulting/info on available services, pricing, lead times, and procedures
• Lend and track tools/materials (e.g., ladders, trolleys); manage check-out/return logs and deposits
• Create/update work orders in the system; capture details for invoicing and approvals
• Coordinate dispatch with vendors/technicians; monitor SLAs and follow up until closure
• Track labor/time requests; update queues and communicate ETA to exhibitors
• Monitor order performance and escalate delays, safety issues, or damages
• Keep counter/BOH organized; replenish forms, signage, and rental stock; end-of-shift handover

Skills & Requirements:

• Strong customer service and communication skills (in person, phone, and email)
• Proficient in order entry, data accuracy, and system updates (ERP or CRM experience preferred)
• Good organizational and multitasking ability in a fast-paced environment
• Problem-solving mindset with attention to detail and follow-through
• Team player with a proactive and service-oriented attitude
• Fluency in English (additional languages a plus)

Job Type: Full-time

Pay: QAR2,400.00 per week

Application Question(s):

• This is a temporary role, will your current sponsor will allow you to work temporarily with another company?

Language:

• Do you speak Arabic (Required)