Shift Manager, Amazon Logistics (Fulfillment & Operations)

Job ID: Q-Express Documents Transport

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity at consistently high levels, and meet business objectives across all shifts.
• Support, develop, and lead a team and handle administrative work while building and supporting a strong team culture.
• Analyze performance and suggest process improvements to optimize work and improve customer service.
• Collaborate with other managers to standardize shift processes.

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, monitor and maintain process efficiency, and prioritize routine team management and daily operational tasks. Other tasks include individual escalations, process improvement work, and wide scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to keep us on track to meet customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, and discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.

Preferred Qualifications

• 1+ years of performance metrics, process improvement, or lean techniques experience.

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Posted: February 9, 2026 (Updated about 15 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.