Showroom Manager | Geely

Job Purpose

Responsible for developing and implementing sales strategies, managing inventory, and providing excellent customer service.

Responsibilities:

• Develop and implement the sales strategy
• Cascade company standards and ensure that they are applied within the sales team.
• Manage the showroom team performance.
• Study the features of all products/brands on offer.
• Arrange stock in a manner that is both visually appealing and allows ease of movement
• Responsible for showroom proper operation and compliance of the showroom to corporate identity.
• Maintain and update brand knowledge for self and team under supervision.
• Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
• Welcome customers into the showroom assuring that everyone is being looked after.
• Represent the sales department in his branch.
• Train staff in effective sales and communication strategies
• Supervise the use of test models to prevent damage
• Negotiate prices and payment plans and then close sales
• Resolve strain and conflict between staff to promote a jovial and productive workplace
• Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
• Provide his direct manager with a proper measuring performance reporting system internally and externally as per demand.

Requirements

• Bachelor's degree in business, marketing, management, or equivalent.
• MBA in business administration is preferred.
• 5-7 years of experience in automotive retail sales with minimum 2 years of experience in managerial
• position in reputable dealership.
• Proven knowledge of effective sales strategies and the automotive industry.
• Substantial track record of exceeding sales quotas and goals.
• Excellent leadership skills.