Site Operations & Client Coordinator/On-Site Client Support Executive

About Us:

Ghafat Zayed Nursery is a well-established landscaping and irrigation company in Dubai, providing comprehensive services from plant supply to site maintenance. We are looking for a proactive and organized Site Operations & Client Coordinator to act as the link between our clients and on-site operations teams. We specialize in transforming spaces through our curated selection of indoor and outdoor plants, designer pots, garden décor, water fountains, and landscaping services key, link between our on-site teams and valued clients.. Our goal is to bring nature and beauty into every environment we touch.

Role Overview:

As a Site Operations & Client Coordinator, you will manage and monitor project execution at client sites while ensuring a smooth and positive client experience. You'll work closely with the landscaping, design, and delivery teams to ensure timely completion of projects and client satisfaction.

Key Responsibilities:

• Oversee daily activities at residential or commercial project sites
• Coordinate between internal teams (landscaping, delivery, sales) and clients
• Ensure accurate execution of designs and installations (plants, décor, fountains, etc.)
• Act as the main point of contact for clients during site visits and execution
• Track project progress, resolve site-level issues, and report updates
• Verify delivery and installation of correct items as per project plan
• Ensure all client queries and concerns are addressed promptly and professionally
• Maintain site documentation and daily work logs

Requirements:

• Experience in site coordination, client service, or field project support
• Strong interpersonal and communication skills
• Good organizational and problem-solving ability
• Basic knowledge of plants, pots, landscaping, or outdoor décor is a strong plus
• Ability to work on-site, sometimes in outdoor conditions
• Detail-oriented and comfortable managing multiple sites or clients
• Valid driving license.

Remark :

We have chosen the title "Site Operations & Client Coordinator" as it clearly represents the responsibilities of the role, overseeing on-site activities and coordinating with clients during project execution.

Compared to "On-Site Client Support Executive", which sounds more customer service-focused, this title is more balanced and better suited to someone who will manage both site operations and client communication in a professional setting.

Salary Range: Negotiable

How to Apply

Apply directly via Indeed
Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have relevant experience/ How many years?
• Do you have an accredited qualification or degree in Customer Relationship Management, Business Administration, or a related field?