SOC Analyst

We are seeking a highly skilled SOC Analyst (L1) to join our IT team in Dubai, UAE. You will be responsible for monitoring, detecting, analyzing, and responding to security events and incidents to protect our organization's information assets. Preference will be given to candidates with SOC Analyst experience and proficiency in SIEM platforms (Splunk, QRadar, ArcSight) or any other security monitoring tools.

Responsibilities:-

• Provide first-line technical support to end-users regarding network connectivity, security protocols, and related issues.
• Actively monitor and investigate security alerts to detect malicious activity at our clients during your shift in our 24x7x365.
• Follow documented procedures to properly triage and respond to identified activities, such as escalation or remediation actions.
• Communicate and collaborate with clients through the lifecycle of all escalated security investigations.
• Monitor, manage and maintain all network devices, performance, and quality across networks.
• Perform regular training to stay sharp on the latest technologies, methodologies, etc.
• Stay up to date on the latest vulnerabilities, threats, and attacks around the world.
• Document incidents from initial detection through final resolution or escalation
• Operate within direction to investigate and escalate incidents or alerts in accordance with protocols and contractual service level agreements (SLAs)
• Work a day and night shift rotational schedule.
• Monitor security events received through alerts from SIEM or other network and security monitoring tools.
• Maintain assigned ticket queue.
• Following Standard Operating Procedures (SOPs) for remediating various technology issues.

Qualifications:-

• 3-5 years of experience in an IT performance analysis or SOC Analyst role with a security focus.
• Bachelor’s degree in information technology or related field or equivalent Security monitoring experience with one or more SIEM technologies
• A strong understanding of fundamental IT security concepts, including firewalls, intrusion detection/prevention systems, and access control.
• Experience with security incident and event management (SIEM) tools (e.g., Splunk, Sumo Logic, ELK Stack)
• Knowledge of common security frameworks and standards (e.g., NIST, ISO 27001, CIS Controls).
• Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, and enterprise Anti-Virus products
• Familiarity with IT service desk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)
• Strong knowledge of IT including multiple operating systems and system administration skills (Windows, Apple, Linux)
• Proficiency in customer relationship management (CRM) and task management software
• Excellent communication skills, with the ability to convey technical information to non-technical users effectively.

What we offer:-

• A competitive salary and package.
• Working in a disruptive and fast-growing industry where the possibilities are endless
• A diverse team and inclusive culture.
• Outstanding teammates who want to celebrate your success
• The opportunity to join the next big global fintech.

Job Types: Full-time, Permanent