Social & Outside Catering Sales Manager

Join us as a Social & Outside Catering Sales Manager at The Lana, Dubai - Dorchester Collection.

We are a talented community, a family with a shared passion and commitment to love and breathe who we are every day. Our eclectic grouping really cares about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. We strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together, and Creativity.

Position Overview

We care about your career and are known for having the absolute best people in the industry. As a Social and Outside Catering Sales Manager, you'll start a unique opportunity to become celebrated as the very best in your field. You'll learn from your fellow Legends and through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership.

What you'll get

As a Social & Outside Catering Sales Manager at The Lana, Dorchester Collection Dubai, you will receive:

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the family
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Uniform provided by the Company with complimentary laundry

What you'll do

You'll love what you do and take pride in delighting our guests:

• Develop strong relationships within your assigned Social + Outside Catering segments to ensure our guests receive nothing but the best experience.
• Seek to increase production and revenue for the hotel to meet and exceed annual hotel budgets.
• Develop and grow weddings, birthdays, anniversaries, and bespoke celebrations.
• Expand the hotel's outside catering presence with creative, high-touch experiences.
• Build strong relationships with HNWIs, wedding planners, and event agencies.
• Work hand-in-hand with culinary, banquet, and marketing teams to deliver extraordinary events.
• Represent the hotel as a true brand ambassador at luxury events and trade shows.
• Contract social groups and events along with outside catering functions from start to finish according to client requirements.
• Work in an organized and strategic manner, analyzing business reports and data daily to keep updated with the business' needs.

What you'll bring

• Your distinct personality and genuine passion for hospitality, bringing warmth and professionalism to every interaction.
• 3-5 years of experience in luxury hotels or premium catering sales, with a proven ability to deliver exceptional results.
• In-depth knowledge of ultra-luxury hotels, banqueting, and outlet operations, with a strong track record in social events and banqueting sales.
• Outstanding communication, negotiation, and relationship-building skills that inspire trust and create meaningful connections.
• A refined sense of service excellence, creativity, and cultural awareness, always attuned to the needs of discerning guests.
• Polished presentation skills and the confidence to engage with high-profile clients in a professional, approachable manner.

Location: Dubai, United Arab Emirates