Specialist - Payroll

Specialist payroll is a subject matter expert that has the key accountability for ensuring the assigned assets payroll is carried out. This includes key responsibility for all payroll activities and task related to payroll in a timely manner they are also the custodians of the data and the processing of the payroll related data. The monthly payroll activates should be within the annual payroll plan that should be prepared on an annual basis. These are internal SLA that should be met as agreed with process lead. Create a centre of excellence that will allow process enhancement and an advisory of SME within the organization.

Key Responsibilities:

• Review and processes all Payroll activities related to the assigned asset.
• Ensuring it's running effectively and timely running of the payroll
• Good understanding of the HR matrix that needs to be delivered for the clients.
• Deliver an upmost professional customer service via delivery of work and communication. Work closely with account manager to resolve any anticipates or outstanding issues.
• Obtain a through understating of the payroll process from A to Z, should be able to support in putting together process flows for new on boarding asset.
• Able to identify potential key areas for future service that MDCBMS can offer.
• Ensure the agreed payroll activities are planned at the beginning of the year with all stakeholders involved in the payroll process.
• Manage, all incoming quires via all methods of communications that may exist within the organization.
• Develop and mature approach escalation and matters that need immediate attention of the team lead or account manager. Determine root cause of issues and communicate appropriately to internal and external customers
• Have a good understanding of best practices related to payroll and HRIS system.
• Thorough understanding of the Oracle HR payroll module.

Job Specific Knowledge & Skills:

• Excellent written and spoken Communication Skills
• Excellent understanding of the payroll process deliverables
• Thorough understanding of the Oracle system.
• Planning & setting business development goals for self and unit
• Proactive identification of Customer needs & challenges to provide options and resolution
• Maintains current market knowledge with regard to software and helpdesk tools and utilizes to support decision making

Qualifications And Relevant Roles/Experience:

• Degree Holder in Finance, Business, Economics or management.
• Minimum 5-7-year(s) experience in a similar position.