Success Coach

The TRIO Student Support Services, Pathways to Success (SSS/PTS) program aims to serve a number of low-income, first-generation, and college students with disabilities within CUNY Lehman College as they navigate their course of study. Our goal is to provide students with the opportunities to expand their academic, career development, as well as financial literacy support, to facilitate their exploration through career development initiatives with the hopes of increasing their potential for entering careers and graduate study.

The Success Coach position is responsible for providing individual and group advising programming targeting the academic, financial, and personal support needs of TRIO SSS PTS participants. Utilizing an intrusive advising approach, the success coach will ensure that students are connected to the tools and resources needed to navigate their progress towards degree completion. The Success Coach reports directly to the Project Director.

This is a part-time, 16-hour/week, 12-month grant-funded position; continuation of the position is contingent upon grant funding availability.

• Provide proactive advising sessions and individualized action plans to address students' academic, financial, and personal needs in collaboration with SEEK Counselors
• Collaborate with SEEK Counselors, Faculty, Tutors, and Academic Support Staff to advocate for and address participants' needs
• Ensure students are connected with various campus resources and partnering departments to complete necessary paperwork and meet institutional and federal deadlines
• Track and monitor student progress, providing student status and progress report to the Project Director on a quarterly basis
• Assist with the development and implementation of various program initiatives, including but not limited to: intersession tuition-waiver courses, lunch & learn Workshops, academic enrichment trips, as well we community-building student activities
• Support the development of a program culture that promotes high standards of courtesy, respect, compassion, and intellectual engagement among students
• Other duties as assigned

• Bachelor's Degree in education, counseling, administration, or related field. Master’s preferred.
• 3+ years working with first-generation, low-income, and students with disabilities in an educational setting
• Self-started, excellent oral and written communication skills
• Demonstrated ability to work effectively with faculty, administrators, campus officials, community agencies, and students with backgrounds similar to the target population is preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to learn new computer database systems

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.