System Support Engineer

The New York State Bar Association, a non-profit, professional membership organization, is seeking a full-time System Support Engineer for its Albany, NY office.

The System Support Engineer is responsible for providing technical support to NYSBA end users who work both remotely and on-site. In addition, the System Support Engineer applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.

A bachelor’s degree in computer science or equivalent experience is required. In addition, the successful candidate will possess a minimum of 2 years of experience in installation, configuring and managing Virtualized Environments, Networking, PC hardware, Desktop imaging, Microsoft Active Directory, Terminal/RDS, Cloud O365/M365 and VoIP. A demonstrated understanding of the Microsoft suite Office applications, and proficiency in Active Directory, Okta, and MFA are also required.

The Association offers a competitive salary and excellent benefit package. This position is on-site at NYSBA headquarters in Albany, NY.

Job Type: Full-time

Pay: $30.22 - $35.71 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person