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Systems Analyst I
Position Information
Working Title of Vacant Position
Systems Analyst I
Job Type
Full Time
Posting Type
City Employees Only
Number of Vacancies
1
Department
HUMAN SVCS
Division
HS-SOCIAL SERVICES ADMIN
Requisition Number
2026118
Number of hours worked per week
40
Work Schedule
Monday – Friday; 8 am – 5:30 pm
Work Site Location
Chesapeake, VA {100 Outlaw Street}
Position Driving Requirement
R - Routine
Pay Grade
129
Pay Basis
Semi-Monthly
Advertised Salary
$69,737/ annually
Job Description
Chesapeake Human Services Division of Social Services is seeking a full-time Systems Analyst I. This position will serve as a team lead for the Social Services Information Technology areas of responsibility and will be responsible for the supervision of a Client Technologies Analyst I. The Systems Analyst I position will also manage staff and projects as well as provide technical services, tutorials and training. The selected candidate will contribute to the analysis, development, maintenance, testing and support of systems, hardware and software. The selected candidate will be responsible for all aspects of the Division’s systems, hardware and software life-cycles.
General Job Description:
The purpose of the position is to provide analysis and support for computer information systems. The position is responsible for computer information systems design, development, and installation of applications, upgrades, inventory, training, user assistance, and associated duties. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports progress of major activities through periodic conferences and meetings.
Essential Functions:
General Job Description:
The purpose of the position is to provide analysis and support for computer information systems. The position is responsible for computer information systems design, development, and installation of applications, upgrades, inventory, training, user assistance, and associated duties. The position works within broad policy and organizational guidelines; independently plans and implements projects; reports progress of major activities through periodic conferences and meetings.
Essential Functions:
- Analyzes user requests for new or improved computer information systems; researches current technologies in computer systems to recommend solutions to user problems or needs.
- Monitors trends and new developments in computer information systems technology and assists in development of plans, policy and procedures for computer information system operations.
- Designs, develops, debugs, and installs new computer information system applications.
- Modifies existing software to improve operations, consolidate programs, reduce complexity, or otherwise improve information system operations. Assists users with information requirements and designs report formats to satisfy user needs.
- Assists users with problems with computer information systems involving hardware or software difficulties; troubleshoots and repairs system hardware and software problems. Provides orientation or initial/follow on training for system users.
- Provides system and network administration and security; controls user access to systems; adds and deletes users and assigns passwords as required.
- Performs administrative functions such as maintaining hardware and software inventories or other records, assisting with budgets, monitoring materials and expenditures, ordering materials and supplies, compiling and preparing specifications for new systems, maintaining system documentation, conducting studies, preparing reports, and other related tasks.
- Attends or conducts staff or training meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills;
- Serves on committees and boards engaged in computer information systems activities.
- Performs other related duties as assigned.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- Project Management experience
- Serve as primary Systems Analyst for the Kinship application, coordinating with vendors and City IT on system support, troubleshooting, user access, and system enhancements.
- Act as the agency’s Local Security Officer (LSO) by managing user access to VDSS systems, ensuring compliance with information security requirements, and conducting annual access reviews.
- Provide oversight to technical support staff, manage IT assets, and coordinate state and local IT initiatives and system updates.
- Serve as internal IT project coordinator and provide backup technical support to ensure continuity of technology services.
- develop programs to meet specification; develop program flowcharts;
- Identify and correct program problems encountered in testing; record technical information and compose instructions;
- Communicate effectively both orally and in writing;
- Solve programming problems; and work well with end-users in clarifying and solving programming issues.
Posting Detail Information
Job Open Date
03/12/2026
Job Close Date
03/20/2026
Open Continuous
No
Special Instructions to Applicants
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Frequently- From 1/3 to 2/3 of the time.
Sitting
Frequently- From 1/3 to 2/3 of the time.
Walking
Frequently- From 1/3 to 2/3 of the time.
Lifting
Frequently- From 1/3 to 2/3 of the time.
Lifting Amount
Exerting up to 20 lbs
Carrying
Frequently- From 1/3 to 2/3 of the time.
Carrying Weight
Exerting up to 20 lbs
Pushing/Pulling
Frequently- From 1/3 to 2/3 of the time.
Pushing/Pulling Weight
Exerting up to 20 lbs
Reaching
Occasionally- Up to 1/3 of the time.
Handling
Occasionally- Up to 1/3 of the time.
Fine Dexterity
Frequently- From 1/3 to 2/3 of the time.
Kneeling
Occasionally- Up to 1/3 of the time.
Crouching
Rarely- Less than 1 hour per week.
Crawling
Rarely- Less than 1 hour per week.
Bending
Occasionally- Up to 1/3 of the time.
Twisting
Frequently- From 1/3 to 2/3 of the time.
Climbing
Occasionally- Up to 1/3 of the time.
Balancing
Rarely- Less than 1 hour per week.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Continuously- 2/3 or more of the time.
Machines, Tools, Equipment and Work Aids Used
Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, car, and related equipment.
Protective Equipment Required
N/A
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
S = Seasonally
Fire Hazards
S = Seasonally
Explosives
S = Seasonally
Communicable Diseases
S = Seasonally
Physical Danger or Abuse
S = Seasonally
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
D = Daily
Extreme Temperatures
D = Daily
Noise and Vibration
D = Daily
Fumes and Odors
D = Daily
Wetness/Humidity
D = Daily
Darkness or Poor Lighting
D = Daily
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Continuously- 2/3 or more of the time.
Emergency Situations
Frequently- From 1/3 to 2/3 of the time.
Frequent Change of Tasks
Continuously- 2/3 or more of the time.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Continuously- 2/3 or more of the time.
Noisy/Distracting Environment
Continuously- 2/3 or more of the time.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
NO
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
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