Talent Management Specialist

Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning. From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.

Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.

Our team is the core of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs.

More than rewards, we create experiences. And more than customers, we build advocates.

About The Role:

The Talent Management Specialist is responsible for driving a high-performance culture by embedding performance frameworks and cascading OKRs across the organization. The role oversees the performance management cycle, analyzes data to enhance employee development, and leads talent and succession planning initiatives. Additionally, it drives engagement and recognition programs, fosters an inclusive workplace culture, and leverages insights from feedback and exit interviews to support continuous improvement and employee retention.

Key Duties & Responsibilities:

• Embedding a performance framework & cascading OKR’s.
• Oversee the performance management process, working with managers to set clear goals, provide regular feedback, and conduct performance reviews using the Performance Management System.
• Analyze performance data to identify trends, areas for improvement, and opportunities for employee development.
• Design, implement, and manage talent development programs to enhance employee skills and competencies.
• Identify high-potential employees and create career development plans to foster growth and retention.
• Develop and implement succession planning initiatives to ensure a pipeline of internal talent for key roles.
• Drive initiatives to enhance employee engagement, including surveys, focus groups, and action planning.
• Collaborate with cross-functional teams to develop and implement programs that promote a positive and inclusive workplace culture.
• Revamped company-wide recognition efforts with a new strategy, including diverse categories. Led the creation and launch of a user-friendly employee recognition app to boost engagement and foster a culture of appreciation.
• Conducting comprehensive exit interviews with departing employees, analyzing this feedback to identify trends, patterns, and areas for improvement.

Requirements

Required Skills & Abilities:

• Excellent verbal and written communication skills.
• Having stakeholder management skills.
• Strong organizational and project management skills.
• Ability to communicate effectively with diverse audiences.
• Proficiency in Microsoft Office Suite and familiarity with communication tools like Slack, Microsoft Teams, etc.

Education & Experience:

• Bachelor's degree in Business, Human Resources, or a related field.
• +3 years of experience preferable in Talent Management and Employee Engagement or as a generalist
• Strong communication and interpersonal skills
• Ability to work collaboratively with various departments

Benefits

• Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
• Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
• Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
• Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
• Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.