Taxi Operator (Inbound UK Based)

Meta Fusion Tech is a rapidly growing provider of operational and digital solutions for UK based taxi companies. We focus on delivering excellence, financial stability, and long-term career growth for highly motivated professionals.

We are looking for dedicated, confident, and customer-focused individuals to join our team as Taxi Dispatch Operators. In this role, you will handle real-time customer communications, manage bookings, and ensure smooth coordination to deliver a great passenger experience.

Key Responsibilities

• Answer inbound calls and process taxi bookings quickly and accurately
• Provide professional customer service and resolve client queries or concerns
• Maintain clear and updated booking records in the dispatch system
• Communicate efficiently with drivers to ensure timely pickups
• Follow company policies and performance standards

Required Skills & Qualifications

• Minimum 06 month of customer service or call-center experience

(UK taxi dispatch experience will be an advantage)

• Excellent spoken English (neutral/British accent preferred)
• Ability to work long shifts 10 hours as required
• Strong multitasking skills & ability to work under pressure
• Punctual, disciplined, and responsible behavior
• Ability to work both independently and in a team
• Problem solving skills & conflict handling ability
• Goal-oriented with a positive and professional attitude

Why Join Meta Fusion Tech?

• Competitive salary: Rs 50,000 – Rs 60,000 per month
• Performance bonuses based on KPIs
• Clear career growth path with skill-based promotions
• Supportive work environment with continuous learning opportunities

Job Types: Full-time, Contract
Contract length: 365 days

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person