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Taxi Operator (Inbound UK Based)

Meta Fusion Tech is a rapidly growing provider of operational and digital solutions for UK based taxi companies. We focus on delivering excellence, financial stability, and long-term career growth for highly motivated professionals.

We are looking for dedicated, confident, and customer-focused individuals to join our team as Taxi Dispatch Operators. In this role, you will handle real-time customer communications, manage bookings, and ensure smooth coordination to deliver a great passenger experience.

Key Responsibilities

  • Answer inbound calls and process taxi bookings quickly and accurately
  • Provide professional customer service and resolve client queries or concerns
  • Maintain clear and updated booking records in the dispatch system
  • Communicate efficiently with drivers to ensure timely pickups
  • Follow company policies and performance standards

Required Skills & Qualifications

  • Minimum 06 month of customer service or call-center experience

(UK taxi dispatch experience will be an advantage)

  • Excellent spoken English (neutral/British accent preferred)
  • Ability to work long shifts 10 hours as required
  • Strong multitasking skills & ability to work under pressure
  • Punctual, disciplined, and responsible behavior
  • Ability to work both independently and in a team
  • Problem solving skills & conflict handling ability
  • Goal-oriented with a positive and professional attitude

Why Join Meta Fusion Tech?

  • Competitive salary: Rs 50,000 – Rs 60,000 per month
  • Performance bonuses based on KPIs
  • Clear career growth path with skill-based promotions
  • Supportive work environment with continuous learning opportunities

Job Types: Full-time, Contract
Contract length: 365 days

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person

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