Technical Assistant

Job Title: Technical Assistant

Location: Remote

Language: English

Working Days: Monday through Friday

Working Hours:

Eastern Standard Time (EST): 8:30 AM – 5:30 PM

About the Role:

We’re looking for a proactive and detail-oriented Technical Assistant to provide operational and technical support across digital projects. This role blends administrative coordination with hands-on technical responsibilities, ensuring smooth execution of tasks, troubleshooting, and optimization of digital workflows. You’ll play a key role in maintaining efficiency, supporting web performance, and assisting with technical documentation and reporting.

Key Responsibilities:

• Conduct technical audits of websites to identify issues with crawling, indexing, and performance
• Assist in monitoring site health, Core Web Vitals, and page speed optimization
• Support implementation of structured data, redirects, and technical fixes
• Prepare reports, dashboards, and technical briefs for stakeholders
• Troubleshoot basic technical issues and escalate when necessary
• Document workflows, SOPs, and technical guidelines
• Research emerging tools, platforms, and best practices to improve efficiency
• Maintain organized records of technical assets and deliverables

Requirements:

• 2+ years of experience in a technical support, assistant, or operations role
• Familiarity with SEO tools (Google Search Console, Screaming Frog, Ahrefs, SEMrush, or similar)
• Strong organizational and time management skills
• Excellent communication skills in English
• Ability to troubleshoot and resolve basic technical issues independently
• Strong attention to detail and disciplined workflow habits

Preferred Qualifications:

• Experience with project management tools (ClickUp, Asana, Trello, Notion)
• Familiarity with automation tools (Zapier, Make, or similar)
• Exposure to web development basics (HTML, CSS, JavaScript)
• Understanding of analytics platforms (Google Analytics, GA4, Looker Studio)
• Experience with documentation tools (Figma, Google Slides, Notion, Confluence)

Job Type: Full-time

Work Location: Remote