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Technical Service Engineer

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Technical Service Engineer you will support our Technical Service Teams for Turkey while you are based in Istanbul. Residence on Asian side of Istanbul is a plus. Your work is focused on providing technical support to customers including commissioning, installing, and testing of products/equipment. In this role, a typical day will include:
  • Identifying and correcting more complex problems associated with start-up
  • Maintaining, evaluating, and recommending new products or equipment upgrades that will meet customer needs
  • Developing on-going relationships with customers to secure future business
  • May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
  • Provide customer site service including equipment installation, maintenance, upgrade and repair on Alcon surgical equipment within an assigned service territory.
What You'll Bring to Alcon:
  • Minimum of 3 years in sales or a similar role
  • Educational Background; electrical/electronic engineer , physics engineer, biomedical engineer, mechanical engineer
  • A good command of English ; native speaker of Turkish.
  • Able to work in a surgical space like the operating room
What You Can Thrive at Alcon:
  • Competitive salary
  • Comprehensive benefits package
  • Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
  • International exposure
  • Open, friendly and collaborative culture; Work in a challenging environment with an outstanding team that will support him to achieve goals and performance.
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