TECHNICAL SUPPORT OFFICER

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company’s technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
• Monitor system performance and troubleshoot issues
• Provide technical support to staff onsite and remotely
• Maintain network security and data protection protocols
• Perform regular backups and disaster recovery procedures
• Manage user accounts, permissions, and access controls
• Support implementation of new applications and upgrades
• Maintain IT documentation and asset inventory
• Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
• Experience with hardware troubleshooting and repair
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and in a team environment
• Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here : recruitbh24@gmail.com

Job Types: Full-time, Permanent

Pay: BD200.000 per month