- Proactively research and identify potential clients using online directories, social media , real estate portals, and other resources.
- Conduct high-volume outbound calls to prospective customers .
- Pitch HVAC installation, maintenance and repair services to (B2B) Clients and promote retail home appliances to individual consumers (B2C)
- Identify customer needs and suggest them our services accordingly
- Set appointments for sales representatives
- Accurately log all call details, update customer records, and track lead status using our Odoo ERP
- Follow up on leads and previous inquiries to convert them into confirmed appointments
- Achieve daily and weekly targets for calls made and appointments set.
Qualifications & Requirements
- Must be fluent in Arabic and English (spoken and written).
- Previous experience in telemarketing, customer service.
- Experience in Similar industry is a strong advantage.
- Comfortable using computers. Experience with ERP systems is a plus.
- Excellent communication skills, persuasive, target-driven, and resilient.
- Language Native Arabic Speaker
- Gender : Female
Job Type: Full-time
Work Location: In person