Tele Sales Executive – Freight Forwarding

Key Responsibilities

• Lead Generation & Prospecting
• Identify potential customers through cold calling, referrals, and database mining.
• Qualify leads and schedule appointments for field sales teams if needed.
• Sales Conversion
• Present freight forwarding services (air, sea, customs clearance, warehousing) to prospective clients.
• Negotiate rates and service terms within company guidelines.
• Close sales and ensure proper documentation and onboarding.
• Customer Relationship Management
• Maintain regular contact with existing customers to upsell or cross-sell services.
• Handle customer inquiries, resolve issues, and ensure satisfaction.
• Reporting & Coordination
• Maintain accurate records of calls, leads, and conversions in CRM systems.
• Coordinate with operations and documentation teams to ensure smooth service delivery.
• Prepare weekly sales reports and performance updates.

Requirement

• Bachelor's degree in Business, Logistics, or related field
• Experience-2–3 years in telesales, preferably in logistics or freight forwarding
• Excellent verbal and written English or other regional languages a plus

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: Remote