Telecaller

Job description

We are looking for a motivated and results-driven Telecaller to join our team. The role involves handling outbound and inbound calls, generating leads, maintaining customer relationships, and achieving sales targets while ensuring excellent customer service.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products/services.
• Handle inbound customer inquiries professionally and provide relevant information.
• Generate leads, follow up on prospects, and convert them into customers.
• Maintain and update customer databases with accurate information.
• Build and maintain strong customer relationships to ensure repeat business.
• Achieve daily/weekly/monthly call and sales targets.
• Provide feedback on customer needs, concerns, and market trends to the management.
• Coordinate with the sales/marketing team for business development activities.

Requirements:

• Proven experience as a tele caller, telesales representative, or similar role.
• Excellent communication and interpersonal skills.
• Ability to handle rejections and remain motivated.
• Basic computer knowledge and familiarity with CRM systems.
• Strong negotiation and persuasion skills.
• High level of patience, professionalism, and customer service focus.
• Preferably Female

Job Type: Full-time