Telesales Executive

Position Title: Telesales Executive
Department: Sales & Marketing

Role Overview

The Telesales Executive is responsible for generating sales over the phone, building strong customer relationships, and meeting/exceeding sales targets. The role requires excellent communication, persuasive skills, and the ability to handle customer objections effectively.

Key Responsibilities

• Make outbound calls to potential and existing customers to promote products/services.
• Answer inbound calls, address inquiries, and provide product/service information.
• Identify customer needs and offer suitable solutions.
• Achieve assigned sales targets and KPIs (calls, conversions, revenue, etc.).
• Follow up on leads, quotations, and pending customer decisions.
• Handle customer objections and provide appropriate resolutions.
• Ensure adherence to company sales scripts, policies, and compliance standards.
• Contribute to team performance by sharing best practices and supporting colleagues.

Skills & Competencies

• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Customer-focused with a positive attitude.
• Ability to work under pressure and meet sales targets.
• Good listening and problem-solving skills.
• Basic computer skills (MS Office, CRM tools).

Qualifications & Experience

• High school diploma or Bachelor’s degree (preferred).
• Proven experience in telesales, telemarketing, or customer service.
• Knowledge of the industry/product line is an advantage.
• Fluency in English and Hindi.

Salary Range b/w : AED 2500 to AED 3000 (+ Attractive Incentive)
Other Benefits: Employment Visa, Medical Insurance.

Office Address:

OPTUS Technology LLC
718, Block B
Business Village Building
Port Saeed
Deira Dubai.

Job Types: Full-time, Permanent, Contract

Pay: AED2,500.00 - AED3,000.00 per month