Telesales Executive

Key Responsibilities:

• Calling prospects to introduce products or services (cold and warm leads)
• Understanding customer needs and suggesting suitable solutions
• Achieving sales targets and KPIs (calls made, conversions, etc.)
• Maintaining customer records using CRM software
• Handling objections and negotiating to close sales
• Upselling or cross-selling additional products or services
• Following up after the sale to ensure satisfaction and encourage repeat business

A Telesales Executive is a sales professional who primarily uses the phone to reach out to potential or existing customers to sell products or services. This role involves a mix of cold calling, following up on leads, closing sales, and maintaining customer relationships.

Job Types: Full-time, Permanent