Telesales Executive cum Admin

Job description:

Job Title: Telesales Executive cum Office Administrator

A Telesales Executive cum Office Administrator role requires a blend of sales skills and administrative capabilities. Here are the key skills needed for this position:

1. Communication Skills

Verbal Communication: Clear articulation of ideas and the ability to convey information effectively to clients over the phone.

Active Listening: Understanding customer needs and responding appropriately.

Written Communication: Proficient in writing emails, reports, and other correspondence clearly and professionally.

2. Sales Skills

Persuasion: Ability to influence potential customers and encourage them to make a purchase.

Product Knowledge: In-depth understanding of the products/services being sold to address customer inquiries effectively.

Negotiation: Skills to negotiate terms, pricing, and close sales.

3. Customer Service Skills

Empathy: Understanding the customer’s perspective and providing personalized service.

Problem-Solving: Ability to identify customer issues and provide suitable solutions quickly.

4. Organizational Skills

Time Management: Efficiently handling multiple tasks, calls, and administrative duties within set deadlines.

Attention to Detail: Ensuring accuracy in sales orders, records, and communication.

5. Technical Skills

CRM Software: Proficiency in customer relationship management tools (e.g., Salesforce, HubSpot) for tracking sales and customer interactions.

Office Applications: Familiarity with word processing (e.g., Microsoft Word), spreadsheets (e.g., Excel), and email applications (e.g., Outlook).

Telephony: Comfortable using phone systems and communication tools.

6. Administrative Skills

Record Keeping: Ability to maintain accurate client records and documentation.

Scheduling: Organizing meetings, appointments, and other administrative tasks effectively.

Office Supplies Management: Keeping inventory of office supplies and managing procurement processes.

7. Analytical Skills

Performance Tracking: Ability to analyze sales performance data and identify areas for improvement.

Market Research: Understanding market trends and customer demographics to tailor sales strategies.

8. Teamwork and Collaboration

Interpersonal Skills: Ability to work well within a team and collaborate with colleagues from various departments.

Adaptability: Being flexible to changes in tasks or priorities and adjusting to dynamic work requirements.

9. Motivation and Resilience

Self-Motivation: A driven, proactive approach to achieving sales targets and administrative goals.

Resilience: Ability to handle rejection and stressful situations positively and persistently.

10. Basic Financial Acumen

Understanding of basic financial concepts, such as pricing, profit margins, and budgeting, can be beneficial for both sales and administrative functions.

Conclusion

A Telesales Executive cum Office Administrator must effectively balance sales responsibilities with administrative tasks. Candidates possessing these skills will be better equipped to succeed in this hybrid role, contributing positively to both the sales and operational aspects of the organization.

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Experianced & Skilled Candidates Only Apply

• Telesales Experiance Required - 5 years Minimum
• Office Administration Experiance Required - 5 years Minimum
• UAE Experiance Required - 3 years Minimum
• Proper Business Communication & Closing Skills Manutry

Date: 15/01/2026 to 17/01/2026

Walking Interview 04:00 pm to 05:00 pm

Address:
Office No 1706

17th Floor
Al Reem Towers
Deira, Near Union Metro Station
Dubai, UAE

Location: https://maps.app.goo.gl/8j1x1Q8d4VPpk39F9

Contact: +971581106369

send cv: cv2acumen@gmail.com

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month