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Telesales Executive – POS Solutions

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Job Title:

Telesales Executive – POS Solutions
Location: Muscat, Oman
Employment Type: Full-time | Onsite
Languages: Bilingual (Arabic & English)

About the Role:

We are seeking a motivated and results-driven Telesales Executive to join our growing team in Oman. The ideal candidate will have excellent communication skills in Arabic and English, a strong background in outbound calling, and a passion for selling technology solutions to retail, F&B, and SME businesses. Experience in POS systems (Point-of-Sale) is a strong advantage.

Key Responsibilities:

  • Make high-volume outbound calls to potential customers across Oman.
  • Pitch and promote our POS hardware and software solutions to retail and restaurant businesses.
  • Qualify leads, schedule product demos, and hand over hot leads to the sales or field team.
  • Maintain and update CRM with accurate lead data, call notes, and follow-up status.
  • Follow up with warm leads via phone, email, or WhatsApp.
  • Meet and exceed monthly KPIs in call volume, qualified leads, demo bookings, and sales conversions.
  • Handle customer objections professionally and provide product knowledge effectively in both Arabic and English.
  • Coordinate with marketing and field sales teams to align messaging and campaign activities.

Requirements:

  • Minimum 2 years of telesales or inside sales experience, preferably in the tech or retail sector.
  • Fluent in Arabic and English (spoken and written).
  • Strong communication, negotiation, and persuasion skills.
  • Experience using CRM tools (e.g., HubSpot, Zoho) is a plus.
  • Knowledge of Point-of-Sale (POS) systems or experience selling tech hardware/software is an added advantage.
  • Self-driven, target-oriented, and able to work independently.
  • Familiarity with the Omani market and customer behavior is preferred.

What We Offer:

  • Competitive base salary + attractive sales commission
  • Incentives for exceeding monthly targets
  • Product and sales training (POS hardware/software)
  • Opportunity to grow within a fast-scaling tech company
  • Supportive team culture and hands-on management

Job Types: Full-time, Permanent

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