Telesales Executive – POS Solutions

Job Title:

Telesales Executive – POS Solutions
Location: Muscat, Oman
Employment Type: Full-time | Onsite
Languages: Bilingual (Arabic & English)

About the Role:

We are seeking a motivated and results-driven Telesales Executive to join our growing team in Oman. The ideal candidate will have excellent communication skills in Arabic and English, a strong background in outbound calling, and a passion for selling technology solutions to retail, F&B, and SME businesses. Experience in POS systems (Point-of-Sale) is a strong advantage.

Key Responsibilities:

• Make high-volume outbound calls to potential customers across Oman.
• Pitch and promote our POS hardware and software solutions to retail and restaurant businesses.
• Qualify leads, schedule product demos, and hand over hot leads to the sales or field team.
• Maintain and update CRM with accurate lead data, call notes, and follow-up status.
• Follow up with warm leads via phone, email, or WhatsApp.
• Meet and exceed monthly KPIs in call volume, qualified leads, demo bookings, and sales conversions.
• Handle customer objections professionally and provide product knowledge effectively in both Arabic and English.
• Coordinate with marketing and field sales teams to align messaging and campaign activities.

Requirements:

• Minimum 2 years of telesales or inside sales experience, preferably in the tech or retail sector.
• Fluent in Arabic and English (spoken and written).
• Strong communication, negotiation, and persuasion skills.
• Experience using CRM tools (e.g., HubSpot, Zoho) is a plus.
• Knowledge of Point-of-Sale (POS) systems or experience selling tech hardware/software is an added advantage.
• Self-driven, target-oriented, and able to work independently.
• Familiarity with the Omani market and customer behavior is preferred.

What We Offer:

• Competitive base salary + attractive sales commission
• Incentives for exceeding monthly targets
• Product and sales training (POS hardware/software)
• Opportunity to grow within a fast-scaling tech company
• Supportive team culture and hands-on management

Job Types: Full-time, Permanent