Trainee Business Analyst

About Contegris

Contegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, weve been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.

Job Overview

Were looking for a passionate and detail-oriented Business Analyst Trainee to join our product team. In this role, you'll support requirement gathering, documentation, and product research activities. This is a hands-on learning opportunity ideal for fresh graduates eager to enter the tech industry. You'll gain practical experience in Agile environments, product development, and stakeholder collaboration.

Requirements:

• Bachelors degree in Computer Science, Business, or a related field.
• Internship or academic project experience in software development or business analysis is a plus.
• Basic understanding of Agile methodologies.
• Eagerness to learn how to gather, write, and manage product requirements.
• Strong communication and interpersonal skill.
• Detail-oriented with good problem-solving abilities.
• Familiarity with any tool like JIRA, Trello, Asana, or ClickUp.