Trainee Products Specialist

Job description:

Veevo Tech is a leading tech company specializing in innovative software development, A2P SMS/WhatsApp (CPaaS), IoT solutions, and more. With a commitment to excellence and a drive for innovation, we are at the forefront of technological advancements, delivering top-notch solutions to our clients worldwide.

We are looking for Trainee Products Specialist and your day to day tasks would be:

• Collaborate with product managers and engineering teams to define product roadmaps and ensure alignment with customer and market needs.
• Participate in defining product specifications, requirements, and features for cPaaS solutions.
• Consistent in understanding, learning and improving knowledge about company's products & services.
• Handling customer queries via company official tools, WhatsApp, Phone Calls, and Emails.
• A key KPI is Handling onboarding requests from new customers to successfully onboard them.
• Develop and executive strategies to secure new business by generating leads, cold calling, sales campaigns, and networking within the IT Industry.
• Upselling/cross-selling within existing customer base.
• Analyze market data to identify new business opportunities and potential areas for growth within the IT industry.
• Setting & attending meetings & product demos both online or physically as per customer's requirements.
• Assisting existing customer base of company with required customer support/service.
• Maintain accurate records of client interactions, sales activities, and other relevant information.
• Provide regular reports to the management on business development activities and outcomes.
• Support Compliance: We have a culture maintained internally on 5-minutes email response, which means any email arriving in your inbox should be responded within 5-minutes, be it’s just a formal acknowledgment to customer on his query.
• Ensure cPaaS product offerings remain competitive by monitoring industry trends and customer feedback.
• Maintaining a regular follow up on open sales cases (leads) and updating the data within company’s CRM.
• Perform other duties as assigned by management.
• Build and maintain relationships with potential and existing corporate clients.
• Prepare and deliver compelling presentations and demos of our products portfolio.
• Collaborate with internal teams to tailor solutions that meet client needs.

Pay & Perks:

• Basic Stipend + Performance Bonus.
• Annual/Semi-annual Increments.
• Fuel Allowance (if applicable).
• Company maintained Postpaid Mobile connection.
• Family Health insurance plan (if applicable).
• Paid Annual Leaves.
• Employee Old Age Benefit Contribution (EOBI)
• A healthy & glass door open working environment.

The location of the job is at VT PSH Office - Main University Road, Peshawar

Veevo Tech is an equal opportunity employer and the first tech company which has introduced a 50/50 gender ratio, for ref: https://www.youtube.com/watch?v=u1HFAlKhZOQ

We celebrate, support, and thrive on diversity be it of gender, race, caste, creed, color, religion, sex, national origin, or disability, we are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person