Training and Communications Analyst

ECS is seeking a Training and Communication Analyst to work in our Windsor Mill office.

Position Responsibilities:

. Collaborates across technical team identifying training opportunities.

. Works with subject matter experts translating application tool capabilities into end user training.

. Develops training materials including courses, user guides, checklists, presentations, videos.

. Delivers training to various application tool user groups and to internal operational team.

. Monitors application tool user community for training needs.

. Evaluates training, continually improving performance.

. Work with developers to demo "proof of concept" and other mock-ups of proposed solution.

. Collaborates with technical writers to support documentation development.

. Identify scope gaps and performance assessment

. Attend all relevant meetings to achieve knowledge and proficiency in application tool processes and functionality.

. Facilitating tabletop exercises.

Salary Range: $89,226.00 - $109,054.00
General Description of Benefits: Benefit Link

Requirements:

Job Requirements:

. Must be a US citizen and be able to receive a Moderate-Risk Public Trust Certification.

. Bachelor's degree with professional experience in training.

. Demonstrated excellence in presentation skills from team meetings to large classroom settings.

. Ability to translate technical concepts, practices, and policies into impactful, simple to understand learning topics.

. Willing to learn and adapt to new technology.

. Shows a proactive and creative approach to solving problems and when developing training and communication materials.

. Demonstrated excellence in written communications-clear, effective, and grammatically correct.

. Must be detail-oriented and dedicated to upholding established governance and quality standards.

. Must be an interested and motivated learner to achieve fluency in program subject matter, incorporating knowledge gained and insights into training.

. Proficient in the use of Microsoft Office Suite, Visio, Confluence, SharePoint, Adobe, Jira, and virtual meeting applications (Zoom, Microsoft Teams, etc.).

. Excellent time management skills.

Req Benefits: