Transportation Dispatcher

Cleveland Clinic’s Stephanie Tubbs Jones Health Center provides the communities in and around East Cleveland with an easy way to receive healthcare, financial and social services all in one location. The Center focuses on the treatment of diabetes, hypertension, kidney failure, mental health, specialized care for women and children, primary care, preventative care, health education and specialty care.

Exceptional care is a team effort both at the bedside and in the office. Even if you’ve never considered healthcare as your next step, you’ll find there are many paths to creating a career centered on what matters most to you. There are opportunities to grow and evolve within your role and even explore new career areas beyond it. As Transportation Dispatcher, you will provide essential administrative support to the department, including scheduling, managing phone calls, greeting customers, and handling correspondence. Your contributions play a vital role in supporting high-quality patient care and positive outcomes.

This role also offers strong opportunities for professional growth, allowing you to build new skills, gain hands-on experience, and explore advanced career paths at Cleveland Clinic. The position can serve as a valuable stepping-stone to future roles within other units or departments across the hospital.

A caregiver in this role works days Monday – Friday on-site at Stephanie Tubbs Jones Family Health Center from 8:00 a.m. – 4:30 p.m.

A caregiver who excels in this role will:

• Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.
• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.
• Administer calendars and schedule management.
• Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.
Provide coverage of other areas, such as front end, point of service and registration.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED
• One year of office experience
Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment

Preferred qualifications for the ideal future caregiver include:

• Two years of college or business school
• Typing proficiency of 35 WPM with accuracy