Transportation Representative, IB Sked

Overview

Amazon has reinvented commerce for the past 20 years and the Network Operation Center (NOC) is the central control hub for Transportation Execution across Amazon's global network. NOC ensures timely pick up and delivery of freight, resolves exceptions, and analyzes network data to improve processes. The role directly impacts Amazon's ability to serve customers on time.

Within NOC's umbrella, the inbound team manages scheduling, vendor returns, and invoice scanning operations across India, South Africa, UAE, KSA, EGY, Turkey, Australia, Japan, Singapore, Brazil, and Mexico.

Responsibilities

• Facilitate flow of information between vendors, sellers, carriers, category managers, and fulfillment centers.
• Plan and schedule truck appointments for inbound shipments to fulfillment centers.
• Resolve issues that arise during freight placement, unloading, and delivery at fulfillment centers.
• Research and query internal tools, make real time decisions, and provide timely resolution.
• Analyze data to identify trends and recommend process improvements that enhance vendor/seller experience.

Team

The NOC Inbound Team owns end to end execution of vendor/seller inbound shipments, including appointment scheduling, rescheduling, and modification across the covered regions.

Basic Qualifications

• Graduation from a recognized university in any specialization.
• Excellent written and verbal communication skills in English.
• Strong comprehension and ability to communicate clearly with all customers.
• Ability to understand logistics principles and process documentation.

Preferred Qualifications

• Experience in logistics or transportation operations.
• Data analysis skills and ability to notice trends.
• Proactive mindset to ideate and drive process improvements.
• Excellent problem solving and decision making abilities.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.