Travel Sales Consultant

Qualifications

• Diploma, Bachelor's, or Postgraduate degree.
• 0–1 year of relevant experience in the hospitality industry.
• Strong communication skills with professional fluency in English.

Responsibilities

• Manage a large volume of incoming calls (around 50 per day) with professionalism and courtesy.
• Handle service-related calls in a polite and customer-focused manner.
• Exhibit strong listening skills, eagerness to learn, and the ability to thrive in a collaborative team environment.
• Maintain accuracy and attention to detail in every interaction and transaction.
• Understand customer needs and provide tailored solutions to ensure complete satisfaction.
• Build and maintain long-term customer relationships through open and effective communication.
• Share accurate and detailed information about our holiday homes and services.
• Resolve customer complaints by offering appropriate solutions and alternatives within set timelines, following up to ensure complete resolution.

We welcome freshers with a passion for travel, excellent communication skills, and a commitment to delivering outstanding service to join our team as Travel Sales Consultants.

Job Type: Full-time

Pay: ₹16,500.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time

Ability to commute/relocate:

• Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person