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Key Responsibilities
· Respond promptly to inbound inquiries via phone, email, and chat from prospective travellers.
· Understand client preferences and provide customized travel solutions, including flights, accommodations, tours, and transportation.
· Utilize CRM tools to track leads, manage follow-ups, and maintain detailed records of client interactions.
· Achieve and exceed sales targets and conversion rates by effectively closing sales.
· Stay updated on travel trends, destination information, and industry best practices to provide informed recommendations.
· Collaborate with the marketing team to provide feedback on lead quality and customer insights.
· Assist clients with travel documentation, including visas and insurance, as needed.
· Handle post-booking support, addressing changes, cancellations, and customer inquiries to ensure satisfaction
⬛ Requirements
· Bachelor’s degree in Tourism, Hospitality, Business, or a related field (preferred).
· 1–4 years of experience in travel sales, customer service, or a related role.
· Proficiency in using CRM systems and travel booking platforms (e.g., Amadeus, Galileo, Sabre is a plus).
· Excellent communication and interpersonal skills, with the ability to build rapport with clients.
· Strong organizational skills and attention to detail.
· Ability to work independently and as part of a team in a fast-paced environment.
· Flexibility to work weekends or holidays, as needed, to accommodate client schedules.
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹50,000.00 per month
Benefits:
Application Question(s):
Work Location: In person
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