Treatment Coordinator

Job Description

We are seeking a dedicated and organized Treatment Coordinator to join our team. The ideal candidate will managing patient care plans, coordinate treatment schedules, and ensuring compliance with office protocols.

Duties and Responsibilities

Develop and manage individualized care plans for patients, ensuring that all treatment options are clearly communicated.
Schedule and coordinate patient appointments, follow-ups, and treatment sessions.
Maintain accurate patient records in compliance with HIPAA regulations and ensure confidentiality of sensitive information.
Assist with medical coding and billing processes to facilitate timely collections.
Provide support as a medical receptionist, including answering phones, greeting patients, and managing office correspondence.
Handle medical collections efficiently while maintaining positive relationships with patients.
Present patients with payment options such as care credit, lending club and/or submit to complete treatment

Skills and Qualifications

Proficiency in developing care plans tailored to individual patient needs.
Experience as a medical receptionist or in a similar administrative role within a healthcare setting.
Familiarity with electronic health systems and insurance websites
Knowledge of HIPAA regulations to ensure compliance in handling patient information.
Understanding of medical coding practices to assist with billing processes.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
PPO Treatment planning experience
Spanish speaking preferred
Sales experience is a plus

Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.