Verifier - Medicare

Smart Brains BPO 2.0 is hiring experienced Medicare Verifiers to join our dynamic team. This position offers a professional environment, quality leads generated through our automated system, and an attractive Cost Per Lead (CPL) model for high performers.

Key Responsibilities:

• Handle inbound and outbound Medicare verification calls (leads are auto-dialed through our bot system).
• Verify and validate customer information in compliance with Medicare guidelines.
• Accurately update and maintain records in company systems.
• Meet daily/weekly CPL targets while maintaining quality standards.
• Handle sensitive client information with professionalism and confidentiality.
• Collaborate with team leaders to achieve performance goals.

Candidate Requirements:

• Minimum 1 year of experience as a Medicare Verifier in a BPO/Healthcare support environment.
• Excellent English communication skills (spoken and written).
• Strong listening, verification, and data-entry skills with attention to detail.
• Ability to work evening/night shifts.
• Professional, ethical, and target-oriented approach.

Location: I9, Islamabad
Working Hours: 6:00 PM – 05:00 AM

Employee Benefits:

• Competitive CPL-based compensation with attractive earning potential.
• Free in-house meals provided daily.
• Transport facility for female employees or transportation allowance.
• Structured career progression opportunities.
• Professional mentoring and coaching.
• Supportive and collaborative workplace culture.

Commitment to Diversity:

Smart Brains BPO 2.0 is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace where all employees can thrive, regardless of gender, background, or beliefs.

Job Type: Full-time

Pay: Rs60,000.00 - Rs100,000.00 per month

Work Location: In person