Strategic Leadership
- Develop and implement a comprehensive sales strategy aligned with the organization s overall business objectives
- Identify market opportunities, trends, and challenges, and propose actionable strategies to capitalize on them
- Be instrumental in the development of pricing, distribution, and revenue optimization strategies in collaboration with Revenue Management and Marketing teams
- Work closely together with the Hotel General Manager to maximise revenues from their assets
Sales Management
- Set and monitor sales targets across all properties and segments, ensuring alignment with company goals
- Oversee the performance and development of the sales team, fostering a culture of accountability, collaboration, and innovation
- Establish and maintain relationships with key accounts, partners, and industry stakeholders to drive business growth
Market Expansion
- Drive the expansion of the group's presence in existing and new markets
- Evaluate and negotiate partnerships, contracts, and agreements with corporate clients, travel agencies, and other stakeholders
- Represent the group at international sales events, exhibitions, and conferences to build brand awareness and establish connections
Data-Driven Decision Making
- Analyse sales performance metrics and provide actionable insights for continuous improvement.
- Leverage market research and competitive intelligence to refine sales strategies and enhance the group's positioning
- Collaborate with the Marketing and Revenue teams to ensure consistent messaging and alignment in campaigns
Team Leadership and Development
- Recruit, train, and mentor a high-performing sales team, ensuring they are equipped with the tools and skills needed to succeed
- Foster a results-driven environment while promoting teamwork and employee satisfaction.
- Implement professional development programs to retain top talent and build a robust succession pipeline
Customer Focus
- Develop and maintain strong relationships with high-value clients, ensuring exceptional service and customer satisfaction
- Address client feedback and concerns proactively to enhance the group s reputation