Virtual Assistant - Front Desk Officer

Job title: Virtual Assistant - Front Desk Officer (VA)
Experience: 1-2 Years of experience in Front Desk (VA) or similar role, experience with patient scheduling, referrals, and authorizations.
Shift: 6:30pm - 3:30am
Salary: Market Competitive + Fuel Allowance
Location: Cherry's Plaza, DHA Phase 2, Karachi.

Key Responsibilities:

• Manage patient scheduling and appointment coordination
• Handle referrals and insurance authorizations
• Manage inbound and outbound patient calls
• Provide accurate information and support to patients
• Maintain proper documentation and update patient records
• Ensure a high level of customer service and patient satisfaction

Requirements:

• 1–2 years of experience in Virtual Front Office or similar role
• Strong communication and interpersonal skills
• Ability to handle calls efficiently and professionally
• Basic knowledge of healthcare systems and processes preferred

Job Type: Full-time

Pay: Up to Rs150,000.00 per month

Application Question(s):

• Do you have relevant VA - FDO experience?

Work Location: In person